As solar energy, battery storage, and EV charging grow in popularity across Australia, it’s more important than ever to protect customers from poor practices and ensure high standards. That’s where the New Energy Tech Consumer Code (NETCC) comes in.
The NETCC is a national, voluntary code of conduct designed to ensure that consumers get fair treatment when purchasing solar panels, batteries, EV chargers, and other new energy technologies.
What Is the NETCC?
Introduced in February 2023, the NETCC replaced the former Approved Solar Retailer (ASR) program run by the Clean Energy Council. It now sets the benchmark for trustworthy solar retailers and energy solution providers in Australia.
Under this code, companies like Opera Solar Energy are expected to meet high standards in sales, system performance, installation quality, and after-sales service. Retailers who sign up and comply are known as NETCC Approved Sellers.
How Does the NETCC Protect You?
Choosing a NETCC-compliant installer means:
- No misleading sales tactics – All quotes are clear and upfront.
- Safe and reliable installations – Your system will do what’s promised.
- Transparent contracts – No hidden fees or performance overpromises.
- Strong after-sales support – Warranties honoured and issues resolved.
- Privacy and consumer rights respected.
Important to Know
Participation in the NETCC is voluntary, and not every reputable installer may be part of the program. Some choose not to join due to the high membership fees or other concerns. At Opera Solar Energy, we prioritise your satisfaction—whether or not we carry the NETCC badge. We focus on delivering honest advice, high-quality products, and expert workmanship.
Why Choose Opera Solar Energy?
We follow the spirit of the NETCC in every project. With premium solar panel installation in Sydney, solar batteries, and EV charger solutions, we ensure your transition to clean energy is smooth, transparent, and stress-free.
Ready to Go Solar with Confidence?
Contact Opera Solar Energy today for expert advice and reliable solar solutions. Whether you’re after solar panel installation, battery storage, or EV charger setup, we’ve got you covered—with or without the NETCC label.
